The 3 Steps of Communication!
When we communicate with each other, we often aren’t very conscious about our communication process. By following these 3 steps, our communication becomes more effective. These steps are:
1. Active Listening: In this step, you should listen attentively to what the other person is saying, making an effort to understand the purpose behind their words.
2. Process: After listening to the speaker, you need to process their words, understanding from which context they are speaking, and from there, you can determine what response to provide and what the consequences might be
3. Answer: After completing the first two steps, when you give a response, consider whether your response is appropriate based on the situation and timing. Also, be mindful of your gestures and facial expressions. Avoid saying or doing anything that might cause discomfort to the other person.
Additionally, it’s possible that we may not always agree with the other person’s words or we might have differing opinions. However, it’s not always necessary to express our disagreement immediately. If needed, we can explain our viewpoint calmly later on.